Terms & Conditions
About us:
1.1 This web site is owned and operated by X-ITING Fireworks and X-ITING Fireworks supply the Goods. If you need to contact us regarding any queries, comments or complaints please email X-ITING Fireworks using the details below: 200 Stroud Green Road Finsbury Park Islington London N4 3RN Tel:02072630005 Fax:02072630005 Email: sales@x-iting.co.uk
Basics of Contract:
2.1 These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing. Throughout this document the term “You” and “Customer” are interchangeable and for the avoidance of doubt they mean the person who intends to purchase products from X-ITING Fireworks. 2.2 The order constitutes an offer by the Customer to purchase the Fireworks (Products) in accordance with these Conditions. The Customer shall ensure that the terms of the order are complete and accurate. 2.3 The Contract constitutes the entire agreement between the parties. The Customer acknowledges that it has not relied on any statement, promise or representation made or given by or on behalf of the X-ITING Fireworks, which is not set out in the Contract. Any descriptive matter, or advertising issued by X-ITING Fireworks and any descriptions or illustrations contained in X-ITING FIREWORKS website and catalogues are issued or published for the sole purchase of giving an approximate idea of the Fireworks described in them. They shall not form part of the Contract or any other Contract, or any other contract between X-ITING Fireworks and the Customer for the sale of the Fireworks.
Age Restriction:
3.1 The law in England and Wales states that you must be aged 18 or over, to legally buy fireworks. 3.2 X-ITING Fireworks are committed to promoting the safe and legal sale of fireworks. 3.3 When delivery of the fireworks is attempted, we cannot leave fireworks in the possession of any person who is under the age of 18 and Proof of ID may be required should we suspect that the person is under the age of 18 in accordance with our (Think 21 policy). 3.4 On delivery, if no one age 18 or over is present, the Goods will be returned X-ITING Fireworks and you will be required to pay for the re-delivery of your order.
Payment Acceptance:
4.1 All prices are stated in pounds sterling and inclusive of VAT. 4.2 The price of an item as displayed on the website does not include the delivery charge, which will depend on the delivery method, quantities and the date of delivery. The rate applicable for the delivery charge will be calculated and displayed in a calendar at the checkout. For more information on delivery arrangements see clause 5 below and delivery information. 4.3 We accept payment by Paypal or you can pay on collection. Payment will only be taken from Paypal. 4.4 For your security we use Paypal as our secure checkout provider which uses Secure Socket Layer (SSL) technology and 3rd Man as our credit card fraud prevention provider. Your credit/debit card details will be encrypted by the X-ITING Fireworks Ltd Site to minimise the possibility of unauthorised access or disclosure. Once we receive your personal information we store this on secure servers and we do not store your credit card details. If you have any concerns over our security policy please feel free to contact using the details provide in section 1 About us. 4.5 Authority for payment must be given at the time of order. If there is a problem taking payment for all or part of your order we will contact you by telephone or email. If there is a problem with security authorisation of the payment, we will look into this when we process the order, but your order will not be dispatched until we have obtained the required security authorisation from the secure checkout provider and the credit card fraud prevention provider, please note this may delay the delivery of your order, for which X-ITING Fireworks will not be liable. 4.6 After this time, you cannot amend your order (but please see our cancellation policy in section 6 below). 4.7 If we decline to supply an item to you and you have already paid for it, we will give you a full refund of any amount already paid for that item in accordance with our refund policy in section 7 below. 4.8 We also accept payment over the phone and in store upon collection.
Delivery
5.1 We deliver to both business and private addresses. When delivery is attempted, you must comply with our Age restriction policy as detailed in Clause 3. If no signature is obtained the goods will be returned to X-ITING Fireworks Ltd and you will be required to pay for the re-delivery of your order. 5.2 The delivery will be made to the address you specify when completing your order and the delivery charge will depend on the delivery method and delivery date, which is calculated and displayed in a calendar at the checkout and is also outlined below: 5.2.4 Collection in person from our London site is FREE (In this instance, select this option at checkout, place your order online and call 02072630005 to arrange a collection date.) 5.3 Please note we only deliver fireworks to addresses within NW N E London. We are no delivering smoke grenades nationally. 5.4 Whilst we make every effort to deliver your order within the time frame you selected from the delivery calendar at checkout and detailed within delivery information unfortunately we can not guarantee the date of your delivery.